Shipping & Refund Policy

Effective Date: 07/01/2025
Company: AR Labs (“we,” “our,” or “us”)
Website: arlabs.store

At AR Labs, we strive to ensure that all orders are processed and delivered accurately. Please review our shipping and refund policies below.

1. Shipping Policy

Order Processing

• Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped, including tracking information when available.

Shipping Methods & Times

• We offer standard and expedited shipping options at checkout.
• Delivery times vary depending on the destination and carrier. Estimated times are provided during checkout but are not guaranteed.

Shipping Responsibility

• Once an order is shipped, risk of loss or damage passes to the customer.
• AR Labs is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
• Customers are responsible for ensuring shipping details are accurate at the time of purchase.

International Shipping

• We currently do not ship internationally

2. Refund & Return Policy

All Sales Are Final

• Due to the sensitive nature of our products, all sales are final.
• We cannot accept returns once products have been shipped.

Damaged, Defective, or Incorrect Orders

• If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery at support@arlabs.store.
• To process a replacement or refund, you must provide:
  • Order number
  • Photos of the packaging and product issue

Non-Refundable Situations

Refunds or replacements will not be provided if:

• The customer provided incorrect shipping information.
• The package was lost or delayed due to customs.
• The product was mishandled, misused, or not stored properly by the customer.

3. Contact Us

For shipping or refund-related questions, please contact us at:

AR Labs
Website: arlabs.store
Email: support@arlabs.store